Integrations

How do I connect Klaviyo?

Last updated 2026-11-05

Open Integrations in the dashboard, choose Klaviyo, select Connect Klaviyo and approve access in Klaviyo. Members then sync as Klaviyo profiles and loyalty activity is sent as events.

  1. Open Integrations in the dashboard and choose Klaviyo.
  2. Select Connect Klaviyo. You are sent to Klaviyo.
  3. Choose the Klaviyo account, review the permissions and approve. Finish in the same browser within 10 minutes.
  4. Build flows in Klaviyo using events such as Loyalty Member Enrolled, Reward Earned and Tier Upgraded.

Shakewell asks only to read the account name and to write profiles and events. Members are matched by email address or phone number, and a member with neither is skipped.

Profiles update as each member changes. To load existing members at once, ask support to run a backfill. Integrations are on every plan, including the free trial.

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