Before
Plastic cards, email punch cards, paper vouchers.
Lost, forgotten, ignored. No data on who came back.
Lightspeed integration
Lightspeed sales that earn on a wallet pass.
Connect a Lightspeed Retail (X-Series) store and closed sales earn points and stamps on the customer's Apple Wallet or Google Wallet pass. Shakewell holds the loyalty balance, and a reward ready to use is applied at the till.
No card to sign up · 14 days · Cancel anytime
Your Brand
Jordan Kim
Points
1,250
After
Wallet passes on every phone.
Live on the lock screen. Pushed when it matters. Tracked end-to-end.
Without the connection, a Lightspeed sale does not touch the loyalty pass. With it, the sale earns and a ready reward shows up as a discount at the register.
Closed sales earn automatically
Shakewell receives each closed sale from Lightspeed and runs it through your earning rules and stamp cards, so the pass updates without staff scanning anything extra.
Rewards applied at the till
When a member has a reward ready, Shakewell adds them to a customer group in Lightspeed. A promotion limited to that group applies the discount when staff attach the customer to the sale.
One balance
Points, stamps and rewards live in Shakewell only, so the wallet pass and the register cannot disagree. Switch off Lightspeed's own loyalty so two balances do not compete.
How it works
Three steps from idea to lock screen.
Step 01
Connect Lightspeed
In the dashboard open Integrations, choose Lightspeed and approve access for your store.
Step 02
Sales earn
Closed sales are matched to members and earn points and stamps under your rules.
Step 03
Redeem at the till
Staff attach the customer to the sale and the reward promotion applies the discount.
Starter — perfect for getting started
$49/mo USD
$79 AUD / month
- 500 active passes
- Push notifications + hosted signup forms
- Visual template builder
Questions, answered.
Which plans include the Lightspeed integration?
All plans, including the free trial. Which loyalty features you can use with it depends on your plan, for example points, tiers and rewards are on Growth and above.
Is the Lightspeed integration generally available?
It is in limited release. The Shakewell Wallet app is not yet approved by Lightspeed, which limits it to 30 Lightspeed retailers. Contact us if you want to be one of them.
Does a reward apply if staff do not attach the customer?
No. The discount depends on the customer being attached to the sale. A sale with no customer earns nothing and gets no reward discount, so staff need to attach the customer.
Do I need to turn off Lightspeed's own loyalty?
Yes. Shakewell owns the loyalty balance. If Lightspeed's native loyalty stays on, customers can earn twice.
What happens if I disconnect?
Shakewell removes its webhooks and its local copy of your catalogue, and puts reward-group customers back in their own groups. Points and stamps stay in Shakewell.
Built for other verticals too
Ready when you are
Connect Lightspeed and earn on every sale.
Set up takes minutes. No credit card required to start a free trial.