Volume pricing
Per-pass economics that scale below published Scale tier rates. Modeled to your usage, not generic.
Enterprise
For multi-region brands, regulated industries, and teams that need security commitments, custom contracts, and a dedicated success partner. We build around your stack.
What you get
The commercial terms, support model, and platform controls that procurement, legal, and engineering all need to sign off.
Per-pass economics that scale below published Scale tier rates. Modeled to your usage, not generic.
Named success manager, quarterly business reviews, escalation paths.
99.9% uptime with credits, dedicated support response times, named-engineer escalation.
Master Services Agreement, redlines accepted, signed NDAs, indemnification terms.
AU, US, EU options. Dedicated infrastructure available for compliance-sensitive industries.
Full brand control on signup pages, sub-account architecture, agency partner program available.
Compliance + security
We tell you what's done, what's in progress, and what's on the roadmap. No over-claiming.
Encryption at rest (AES-256) and in transit (TLS 1.3).
Apple Wallet Pass Type ID and Google Wallet Service Account isolation per customer.
SOC 2 Type 2 — readiness program in progress, target attestation Q4 2026.
ISO 27001 — assessment in 2027.
Annual penetration testing by an independent firm.
GDPR and Australian Privacy Act 1988 compliant operations.
Customer security questionnaire bank — pre-filled answers to common procurement questions, available on request.
For procurement teams: security@shakewellwallet.com
Use cases
Examples of the kinds of programs Shakewell Wallet supports at enterprise scale. Named case studies replace these as customers launch.
Thousands of locations issuing region-specific offers, tier upgrades, and franchise-aware passes from a single platform.
Season passes, ticketing add-ons, and matchday push notifications to hundreds of thousands of members.
Pre-authorisation cards, dependant linking, and policy-update push delivered to passholder lock screens.
Tiered subscriber passes, paywall benefits, and event invites pushed to wallets at scale.
Implementation
A three-stage runbook we've used before. Honest timelines, no surprises.
1–2 weeks
Scope your use case, model volume, draft commercial terms. We map your stack and identify the integration points that matter.
2–6 weeks
Integration with your stack, custom design, security review with your team. CSM onboarding workshops run in parallel.
Week 1–2 of launch
Dedicated support and CSM kickoff. Daily standups during go-live, then transition to quarterly business reviews.
Pricing model
Enterprise pricing is custom to your volume, integrations, and SLA. Three components typically: platform fee (annual commit), per-pass economics (volume-tiered), and managed-service additions (CSM, onboarding workshop, professional services). Most enterprise contracts land between $25k and $250k annually depending on scope.
Talk to our enterprise team
Book a 30-minute strategy call with our enterprise team. We'll model your volume, walk through security, and answer procurement questions on the call.
Strategy call
Calendar embed: Calendly or HubSpot Meetings — 30-minute slots, time zone auto-detected. Two-day minimum advance booking.
Prefer email? enterprise@shakewellwallet.com