Enterprise

Wallet passes at scale. Designed for the teams that ship them in millions.

For multi-region brands, regulated industries, and teams that need security commitments, custom contracts, and a dedicated success partner. We build around your stack.

What you get

Built for the way enterprise teams ship.

The commercial terms, support model, and platform controls that procurement, legal, and engineering all need to sign off.

Volume pricing

Per-pass economics that scale below published Scale tier rates. Modeled to your usage, not generic.

Dedicated CSM and account team

Named success manager, quarterly business reviews, escalation paths.

Custom SLA

99.9% uptime with credits, dedicated support response times, named-engineer escalation.

Custom contracts

Master Services Agreement, redlines accepted, signed NDAs, indemnification terms.

Data residency

AU, US, EU options. Dedicated infrastructure available for compliance-sensitive industries.

White-label and reseller

Full brand control on signup pages, sub-account architecture, agency partner program available.

Compliance + security

An honest, documented position on every requirement.

We tell you what's done, what's in progress, and what's on the roadmap. No over-claiming.

Encryption at rest (AES-256) and in transit (TLS 1.3).

Apple Wallet Pass Type ID and Google Wallet Service Account isolation per customer.

SOC 2 Type 2 — readiness program in progress, target attestation Q4 2026.

ISO 27001 — assessment in 2027.

Annual penetration testing by an independent firm.

GDPR and Australian Privacy Act 1988 compliant operations.

Customer security questionnaire bank — pre-filled answers to common procurement questions, available on request.

For procurement teams: security@shakewellwallet.com

Use cases

Designed for the programs that don't fit a template.

Examples of the kinds of programs Shakewell Wallet supports at enterprise scale. Named case studies replace these as customers launch.

Multi-region loyalty program for a QSR chain

Thousands of locations issuing region-specific offers, tier upgrades, and franchise-aware passes from a single platform.

National sports membership platform

Season passes, ticketing add-ons, and matchday push notifications to hundreds of thousands of members.

Insurance member portal

Pre-authorisation cards, dependant linking, and policy-update push delivered to passholder lock screens.

Media subscriber engagement

Tiered subscriber passes, paywall benefits, and event invites pushed to wallets at scale.

Implementation

What it takes to go live with Shakewell Wallet at enterprise scale.

A three-stage runbook we've used before. Honest timelines, no surprises.

Step 1

1–2 weeks

Discovery

Scope your use case, model volume, draft commercial terms. We map your stack and identify the integration points that matter.

Step 2

2–6 weeks

Build

Integration with your stack, custom design, security review with your team. CSM onboarding workshops run in parallel.

Step 3

Week 1–2 of launch

Launch

Dedicated support and CSM kickoff. Daily standups during go-live, then transition to quarterly business reviews.

Pricing model

Three components. Modeled to your scope.

Enterprise pricing is custom to your volume, integrations, and SLA. Three components typically: platform fee (annual commit), per-pass economics (volume-tiered), and managed-service additions (CSM, onboarding workshop, professional services). Most enterprise contracts land between $25k and $250k annually depending on scope.

Talk to our enterprise team

Reply within one business day.

Book a 30-minute strategy call with our enterprise team. We'll model your volume, walk through security, and answer procurement questions on the call.

Strategy call

Calendar embed: Calendly or HubSpot Meetings — 30-minute slots, time zone auto-detected. Two-day minimum advance booking.

Prefer email? enterprise@shakewellwallet.com